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Refund Policy

Last Updated: August 14, 2026

At ROYAL FEMINA, we aim to provide quality products and a satisfactory shopping experience. Please review this Refund Policy before placing an order.

1. Eligibility for Refunds

Refunds may be considered for products that are defective, damaged during delivery, incorrect, or materially different from the product ordered, subject to verification.

2. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery with your order details and clear photographs of the product and packaging. We may request additional information to verify the issue.

3. Refund Approval

Once the returned product is received and inspected, we will notify you whether the refund is approved. Approved refunds will normally be processed through the original payment method or another appropriate method.

4. Non-Refundable Situations

  • Products damaged after delivery due to misuse, improper care or normal wear and tear.
  • Products altered, washed, repaired or used contrary to care instructions.
  • Requests made after the applicable return/cancellation period.
  • Items that are personalised, customised or otherwise identified as non-returnable at the time of purchase.

5. Refund Timing

After approval, the time taken for the refund to appear in your account may depend on your bank, card issuer or payment provider.

6. Contact

For refund assistance, contact alrejaajay9@gmail.com or call +91 8955858133.